Privacy Policy

Your Data Security Our Top Priority

Aq111 believes that protecting every member's personal data is our greatest responsibility. In this Privacy Policy, we clearly explain what information is collected, how it is used, and what rights you have.

Last updated: January 2026 SSL 256-bit Secured Applicable: Bangladesh
256-bit SSL Encryption
0 Sale of Data to Third Parties
24/7 Security Monitoring
100% Data Transparency

Our Security Commitment

Encryption

All data transfers are secured with 256-bit SSL.

No Sale of Data

Your data is never sold to third parties.

Secure Servers

Payment information is stored on a separate, secured server.

Access Control

Only authorized staff can access your information.

No spam

No marketing messages are sent without your consent.

Regular Audits

Security measures are regularly verified by independent third parties.

1 Introduction

This Privacy Policy describes in detail how personal data of users of the aq111 platform (https://aq111.pro) is collected, processed, and protected. By accessing the site or creating an account, you agree to this Privacy Policy.

Aq111 is a trusted online gaming platform for players in Bangladesh. We understand that when you share your personal information with us, you are placing your trust in us — and we take that trust seriously. Our Privacy Policy is built on complete transparency: you will always know what data is collected, why it is collected, and where it goes.

We believe privacy is not a formality — it is a fundamental right. Every system at aq111 is built on a Privacy by Design principle, meaning protection is not added as an afterthought; it is built in from the start. Your data is our most valuable asset, and we are committed to keeping it safe.

This Privacy Policy has been prepared in accordance with applicable data protection laws in Bangladesh and international standards. If you have any questions, you are welcome to contact our support team at any time.

2 Data Collection

Aq111 only collects information that is necessary to provide you with a safe and reliable service. No unnecessary data is gathered. We collect information in two ways — directly from you and automatically while you use the site.

Information collected directly from you:

  • Identity Information: Full name, date of birth, National ID number, or passport number.
  • Contact Information: Mobile number, email address, and current residential address.
  • Account Information: Username, password (encrypted), and security question answers.
  • Payment Information: Mobile Banking/Nagad/Rocket number and transaction history.
  • Verification documents: Copies of documents submitted for identity verification.

Automatically collected information:

  • Device Information: IP address, browser type, operating system.
  • Usage Data: Pages visited and time spent on them, games played.
  • Transaction logs: Time, amount, and outcome of deposits, withdrawals, and bets.
  • Cookie Data: Session cookies, preference cookies, and analytics cookies.

Aq111 will never ask for your full password or PIN by email or phone. Any such request is fraudulent — report it to our support team immediately.

Information we do not collect:

  • Full card numbers or complete bank account details.
  • Your social media passwords.
  • Information about your family members (unless they open their own account).

3 Data Usage

Aq111 uses the data it collects only for specific, legitimate purposes. A full list of how we use your information is provided below:

Data Types Purpose of Use Legal Basis
Identity Information Account verification, age confirmation Legal Obligation
Contact Information Account notifications, support Contractual Requirement
Payment Information Transaction processing, fraud prevention Contractual Requirement
Usage Data Service improvement, personalization Legitimate Interest
Device Information Security & Fraud Detection Legitimate Interest
Cookie Data Session management, analytics Consent

Aq111 never uses your data to make automated decisions that materially affect your rights or opportunities. All significant decisions are subject to human review.

4 Data Sharing

Aq111 never sells or rents your personal data. However, limited information may be shared with trusted third parties in specific circumstances:

  • Payment Providers: Necessary information is shared with Mobile Banking, Nagad, and Rocket to process transactions. This information is used solely for payment processing purposes.
  • Game Providers: Necessary session data may be shared with licensed providers for Live Casino and slots games.
  • Legal Authorities: Data may be disclosed to government agencies or courts as required under the laws of Bangladesh.
  • Fraud Prevention Agencies: Relevant information may be shared with the appropriate authorities to prevent money laundering and other financial crimes.

All third parties with whom data is shared are contractually bound to uphold the same standards of privacy and security as aq111.

We never sell your data to advertisers, data brokers, or any third party for commercial purposes. This is a core principle of aq111 and will never change.

5 Cookie Policy

The aq111 website stores small data files (cookies) in your browser to ensure the site functions correctly and to enhance your experience.

  • Essential Cookies: Essential for maintaining login sessions and site security. Disabling these cookies will prevent the site from functioning properly.
  • Performance Cookies: Helps us analyze which parts of the site are most used, so we can improve our services.
  • Preference Cookies: Remembers your language, theme, and other personal preferences.
  • Marketing Cookies: Used only with your consent. You can withdraw it at any time.

You can manage cookies through your browser settings. However, disabling essential cookies may cause some features of aq111 to stop working correctly. aq111 does not use tracking pixels or third-party advertising network cookies.

6 Security Measures

Aq111 follows the highest industry security standards to protect your data. Our security framework is multi-layered and continuously updated.

  • SSL/TLS Encryption: All data transfers are encrypted with 256-bit SSL. A padlock icon in your browser's address bar confirms your connection is secure.
  • Password Hashing: Your password is never stored in plain text. It is hashed using the bcrypt algorithm.
  • Two-Factor Authentication (2FA): Enabling 2FA on your account is strongly recommended.
  • Firewall & IDS: Our servers are protected by advanced firewalls and intrusion detection systems.
  • Regular Security Audits: Regular penetration testing is conducted by independent third parties.
  • Data Segregation: Payment information is stored on a separate, highly secured server.
  • 24/7 monitoring: Our security team monitors systems around the clock.

In the event of a security breach, we will notify affected members within 72 hours and take immediate steps to resolve the issue.

7 Data Retention Period

Aq111 retains your data only for as long as necessary. Retention periods depend on the type of information and applicable legal requirements:

  • Active account data: Retained for as long as the account remains active.
  • Transaction records: Up to 7 years, in accordance with financial regulatory guidelines.
  • Verification documents: Up to 5 years after account closure.
  • Cookie Data: Session cookies — until the browser is closed; persistent cookies — up to 1 year.
  • Gaming Logs: Up to 90 days for dispute resolution.

Once the retention period expires, data is securely deleted or fully anonymized so that you can no longer be identified.

8 Your Rights

Every member registered with aq111 has the following rights regarding their personal data. These rights are upheld in accordance with international privacy standards:

Right to Access

You can find out what information we hold about you and request a copy. We will respond within 30 days of your request.

Right to Rectification

If any of your information is incorrect or incomplete, you can request a correction. This can easily be done through our support team.

Right to Erasure

Under certain circumstances, you may request the deletion of your data. However, some data may need to be retained due to legal obligations.

Right to Restrict Processing

You can request a temporary pause on the processing of your data — for example, to stop receiving marketing communications.

Right to Data Portability

You have the right to receive your data in a structured, machine-readable format and to transfer it elsewhere.

Right to Object

You can object to the use of your data for specific purposes, particularly for marketing and profiling.

To exercise any of these rights, email [email protected] or reach us via live chat. We are required to respond to your request within 30 days.

9 Minor Protection

Aq111 is strictly for users aged 18 and above. We do not knowingly collect or store data from minors. Age is verified at registration, and additional proof of identity may be requested in cases of doubt.

If we discover that anyone under 18 has created an account, that account will be closed immediately and all associated data will be securely deleted. If you believe your child is using our site, please contact us right away.

Protecting minors is our top priority. Any attempt to open an account by someone under the age of 18 will result in a permanent account block.

10 Changes & Updates

Aq111 may update this Privacy Policy from time to time. For any significant changes, we will notify you in advance via email or an on-platform notice.

Continued use of aq111 after any changes will be taken as your acceptance of the updated Privacy Policy. The date of the most recent update will always be shown at the top of this page. We recommend checking this page regularly to stay informed of any changes.

To request a copy of a previous version, contact our support team. We retain all versions from the past 24 months.

11 Contact

For any privacy-related questions, complaints, or requests to exercise your rights, please contact us:

  • Email: [email protected]
  • Live Chat: Available on the platform 24/7
  • Response time: Usually within 24 hours, and no longer than 30 days

For more information, visit our Contact Page or FAQ Visit the page to learn about Responsible Gaming. Responsible Gaming Read the page.

Our privacy team is ready to answer all your questions in English. Reach out anytime — we are here to help.

Why aq111 Your Data Is Safe

Through a combination of technology, policy, and people, aq111 has built the most secure gaming environment in Bangladesh.

Privacy by Design

Security is not an afterthought — it is built into the system from the ground up.

Financial Data Isolated

Payment information is stored on a separate, highly secured server.

Limited access

Only staff who need it can access the relevant information.

Regular Audits

An independent team of experts regularly audits our security.

Transparency in Bengali

All policies are written in plain, clear language — no hidden terms.

Instant Alerts

You will be notified within 72 hours of any security incident.

Get Started Safely

Your Data Is Protected — Enjoy Now

Your privacy is fully protected at aq111. Register now and enjoy Bangladesh's most trusted gaming experience.

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